“Susan’s years of expertise and experience in all areas of learning and organization development makes her the perfect thought partner, facilitator and consultant no matter what the opportunity. Her style and approach is the best I’ve seen in this area of work – always approachable, nimble, candid, and instantly puts everyone at ease.”

Chief People Officer, Edmunds

‘Susan brought unprecedented impact to our coaching community through her expansive network of leaders and speakers, creating informative and really fun events. She shows up completely in everything she does – and does it with grace and infectious humor. I know that anyone who creates the opportunity to work with Susan is someone that sees her brilliance and desire to do great work!”

Past President, International Coach Federation Los Angeles

“Susan has the ability to make things simple yet impactful. She connects well with clients that come from many different perspectives, from corporate to creative groups. She will always customize her approach so that it will resonate with who she is working with. She is also a joy to work with. I couldn’t recommend her more.”

Executive Director, Learning and OD, Sony Pictures Entertainment

“Susan has helped me clarify my goals, focus my energy, and streamline my company.  I’m very satisfied with the results of her coaching and look forward to doubling my bottom line with her help this year.”

Business Owner

“Susan is truly a gifted professional and coach, with a caring, positive and diligent approach. She always had great insight, motivation and direction for me. Through her guidance and support, I was able to develop my confidence and obtain success! Susan’s understanding and nurturing demeanor along with her leadership is what empowers people to reach their full potential.”

Executive Director, Operation Progress

“Serving on the ICFLA Board of Directors with Susan Smalley for 3 years was an absolute pleasure. I had the unique vantage point of seeing her arrive and elevate our In-Person Programming to a place it had never been. Her willingness to pitch in and get any project done with excellence, enthusiasm and fun is rare combination.”

Executive Advisor and Past President, International Coach Federation Los Angeles

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